e-Gift Cards FAQs

Questions about our Gift Cards system? Find everything you need here!

3 Krak Boba gift cards.
How do I purchase Krak Boba Cards?

You can purchase Gift Cards from most of our Krak Boba locations. You can also order gift cards online today! We also offer electronic gift cards that allow gift-givers the opportunity to send and personalize their gift instantly.

Can I order a Gift Card online and pick it up at my local restaurant?

At this time you are not able to pick up your online Gift Card orders at our restaurants. When you order online, your eGift Cards will be emailed directly to the email address you provide.

Do Gift Cards expire?

No, our gift cards never expire.

Where can I use my Gift Card?

Krak BobaGift Cards can be used at any of our Krak Boba locations. Find a Pita Pita location near you.

What can I purchase with a Krak Boba Gift Card?

Our Gift Cards can be used toward any item listed on our menu, food, and beverage.

Can I reload my Krak Boba Gift Card?

No, our gift cards are not reloadable.

Is it safe to give my credit card information online?

Keeping your information secure is a top priority for us. When you place your order through our website, your order information, including credit card number, is transmitted to our secure server.

In what dollar amounts are Krak Boba Gift Cards available?

Krak Boba Gift Cards are available in whole dollar denominations, in five-dollar increments, from $10 to $500.

Does Krak Boba charge a monthly service fee for unused balances left on my Gift Card?

No, a monthly service fee is not applied to our gift cards.

Will you sell my information to other companies?

We are as concerned about ensuring the privacy of your information as you are. Krak Boba will not trade, rent, or sell your personal information. We will also never share your credit card number, email address, or other personal information without your prior authorization. For more details, please refer to our privacy policy.

I need a Gift Card today and I do not live near a Krak Boba. Where else can I find Krak Boba Gift Cards?

You can purchase our eGift Cards on this website. Our eGift Card option allows gift-givers the opportunity to send their gift instantly via email.

How do I check the balance on my Gift Card?

You can check your balance by going to any of our Krak Boba locations, krakboba.com, order.krakboba.com or by emailing our company webmaster@krakboba.com.

Will I get confirmation of my Gift Card order?

Yes, after your order is placed, you will be emailed a confirmation that will include your order details.

What happens if my Krak Boba Gift Card does not work?

Gift Cards that don’t work properly can be loaded onto another card at any Krak Boba location. Please visit one of our locations or please email webmaster@krakboba.com.

Can I return a Krak Boba Gift Card?

Your Gift Card cannot be redeemed for cash or credit, except as required by law.

What happens if my Krak Boba Gift Card is lost or stolen?

Please treat your card like cash, as Krak Boba is not responsible for unauthorized use. If lost or stolen, your Gift Card can only be replaced for the remaining value with original proof of purchase, including the gift card identification number. Please email webmaster@krakboba.com.

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